Shipping policy

Scene Box currently offers shipping to supported delivery locations shown at checkout.

Orders typically arrive within approximately 8–12 days after shipment. Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, weather, holidays, high-volume periods, or other circumstances outside our control.

Once your order has shipped, tracking information will be sent to the email address provided during checkout.

Customers are responsible for entering a complete and accurate shipping address. Scene Box is not responsible for packages delivered incorrectly because of an address entered incorrectly at checkout.

If tracking shows your package as delivered but you cannot locate it, please check around your property, with household members, neighbors, and your local carrier before contacting us.

If your package appears to be lost in transit, contact us and we will investigate the shipment with the carrier.

Customs duties, import taxes, or other local charges may apply depending on the destination and are the customer's responsibility unless otherwise stated at checkout.